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In the 46 years I have worked in the parts world, Chris Gonzales is the most responsive and professional parts person I have ever had the pleasure of working with. He takes it personal when you order parts from him. We have seven different brands of cranes and he can find parts for all of them. Older canes that parts are hard to find, he is my first call. He answes his phone 24/7 ...few people can say that. I hope he stays in the parts world for a long time. we need parts people like him.
We use this company to get parts for all of our different cranes. They are helpful and responsive. We have four different cranes of different years and they are always a good source for parts as well as different options available. The parts show up in a timely manner and orders are shipped correctly and complete. We will continue to be a customer and would recommend them!
IC&EE are my to go for our business, Chris is the man! Very knowledgeable with parts and he makes sure our techs and I are well taken care of. He will go that extra mile to help us resolve what is needed. I know I can always count on him and our techs can count on IC&EE on getting parts for us. Very professional and dependable. IC&EE is a great team to do business with.
